Programs
Learning Tracks
Structured programs that blend behavioral science, real-world practice, and coaching feedback to build skills that last.
Sales Excellence Program
A complete capability journey for technology professionals who want to evolve into trusted client partners.
Key Learning Outcomes
- Understanding client business drivers
- Structuring solution demos and value conversations
- Handling objections and negotiations
- Building account ownership and client trust
Ideal For: Sales engineers, account executives, and customer-facing consultants.
Active Listening Program
Forteen's signature communication program. It turns everyday interactions into opportunities for trust-building and influence.
Key Learning Outcomes
- Operate at Attentive & Empathetic listening levels
- Master 5 techniques: Paraphrasing, Reflecting Emotions, Clarifying Questions, Summarizing, Reading Non-Verbal Cues
- Overcome barriers: Distractions, Emotional Triggers, Biases, Time Pressure, Solution-Driven Listening
- Build consistent habits that improve trust and influence
Program Highlights
70% of trust comes from feeling heard; 3× faster issue resolution; 93% of communication is non-verbal.
Delivery Options
2-hour foundation or 1-day workshop; virtual, in-person, or blended; includes printable reference and coaching templates.
Leadership Acceleration Program
Designed for emerging and mid-level leaders who want to lead with confidence, empathy, and clarity.
Key Learning Outcomes
- Executive presence and decision-making
- Leading with empathy and accountability
- Coaching and feedback conversations
- Driving motivation and culture
Ideal For: Team leads, department heads, and aspiring senior leaders.